Will you sell us equipment?

Fourteen thousand five hundred, fixed, including travel within Jamaica. There is no day rate, no expenses line and no scope change without a new fixed fee agreed in writing first.

Access to three shifts including a night one, your existing shift reports however bad they are, and one operator per shift who is allowed to tell us the truth. That last one matters more than the data.

No. We take no commission from any vendor and we do not resell software. When the answer is a machine we will say which one and then have nothing further to do with the purchase.

It is yours, printed, ten to fifteen pages, and we encourage you to put it on the plant wall. We publish an anonymised version of what we found in the findings log unless you ask us not to, and about a third of clients ask.

We sell a ninety-day verification at nearly no margin precisely because the honest answer is that about one in six does not. When it has not held we say so in writing and tell you why, which is usually that a supervisor changed and nobody re-trained.